” I have been taking my dog here for years, she sees Dr.(s) Bertucci and they’re fantastic. But today, while bringing her in for her annual lab work, I witnessed something I found to be marvelous and profoundly impressive. An entire family rushed in their injured dog who was clearly in distress, family members and children in tears, and the staff reacted so quickly, calmly and efficiently. Immediately got the dog and family back for care. The waiting room was packed, they’re handling emergencies, and still managed to squeeze my dog in for an additional vaccine she was due for despite it not being scheduled. Over the years I have particularly admired Janelle (pardon if the name is incorrect, she has dark hair and a warm smile). Everyone there is patient, kind and attentive. Highly recommend to anyone in the Reno area. Every single one of you is amazing! What you all do matters SO much.
Mallory Guyton
Verified customer
” We really like this veterinarian clinic, they have seen several of our pets over the years. We had to put down an old friend and they are the most professional, understanding, kind, patient and giving people. This one was hard for both of us and the staff did an excellent job handling our specific situation 👏 👍 thank you.
Carrie Stoll
Verified customer
” Love this vet. Never have an issue about getting my dog right in.
Linda Dieke
Verified customer
” Miss the Klaiches, but Dr Whalen makes up for it. Always had a positive experience here with multiple pets over the years.
RebeccaYael
Verified customer
” Klaich Animal Hospital is amazing! We had Dr. Tara Whalen and she was so patient, kind and helpful. Our dog had to have dental surgery which can be very stressful but Dr.Whalen and her team made us feel more at ease about the situation. They called us with updates throughout the procedure, gave us a cost estimate before deciding if we wanted to go through with the procedure, kept our dog for the day to monitor her coming off anesthesia, and they even said if we need a follow up visit, if we feel like anything might be wrong, it’s free of charge. Additionally the front desk service was excellent, they were very nice and all had a gentle demeanor, and the wait times were not too long. Overall an excellent experience and we will be returning for any future needs.
Tristina Robinson
Verified customer
” I originally had nothing but bad to say about here after my recent experience. I have always loved klaich and their staff but was let down by a cremation request. The request was followed but couldn't be located by staff. Manager, Tanya, made sure to make it right and found the missing request.
I now would love to refer anyone here because of the prices and the amount they care about human and pets lives especially. I would personally refer to Dr Hagblade but the other doctors are just as good.
If you need to choose a vet, don't pass them up 🖤
Kimberly Roth
Verified customer
” From the front desk staff to the docs they are super helpful and friendly every time
Angie Womack
Verified customer
” Ive been coming to Klaich for over a year and I bring my babies to see Dr. Ryan Bertucci. He is amazing and so compassionate. He never tries to make my visits costly, and in fact tries to save me money, which shows he truly cares about animals. He is patient and kind and my babies love him. I will definitely keep coming to him for the future. Thank you, Dr. Bertucci, for always treating my babies so well!
Emily Romero
Verified customer
” I adore the vet and all of the staff here, unfortunately their pricing is beyond excessive. Got my baby kitten spayed just a few days ago and was not given an estimate, but I had assumed it wouldn't be over $500. Sadly I was incorrect and my bill as $750 and that was with a discount. I was also supposed to get a free microchip as I scheduled before a certain date, however, I was charged for that as well. No estimate being given for a price like that, to me, is unacceptable. Its upsetting because I really do love them but they are just out of my price range.
Grace Stewart
Verified customer
” GO TO PEAK PET URGENT CARE! I called with an urgent matter and the staff on the phone didn’t seem to care about the urgency. My cat was needing to be put down as she was passing on her own from cancer. My cat was meowing loudly in the back and the staff on the phone went silent to listen and seemed more judgmental than caring about my cat making bloody murder meows. I scheduled an appointment with peak pet and was seen within 20min of making the appointment. They helped put my cat down and comforted me before this place even sent a text about my wait time. For an urgent care they are the absolute opposite of urgent and the staff needs better training to answer phone calls for urgent matters.
Mak Jones
Verified customer