Please read these terms carefully before using the Klaich Animal Hospital in Reno website or booking any of our veterinary services. They set out the rules for using our site and the basis on which we provide information about our services.
Last updated: January 2, 2026
1. Agreement to These Terms
These Terms of Service (“Terms”) govern your access to and use of the Klaich Animal Hospital in Reno website and the veterinary services described on it. By browsing this site, booking an appointment, or otherwise engaging with us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use of the website. We may update these Terms from time to time, and your continued use after changes are posted constitutes acceptance of the revised Terms.
2. Use of Our Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the site. Specifically, you agree not to:
- Attempt to gain unauthorized access to any portion of the website, its servers, or connected systems
- Submit false, misleading, or fraudulent information through any form
- Use the site to transmit malware, spam, or any harmful or disruptive code
- Copy, reproduce, or scrape content for commercial purposes without our written permission
3. Appointments & Cancellations
Requesting an appointment through this website is a request only and is not confirmed until our team contacts you to verify the date, time, and details. We reserve the right to reschedule or decline appointment requests at our discretion.
We ask that you provide at least 24 hours' notice to cancel or reschedule. Repeated missed appointments without notice may result in a cancellation fee or a requirement to confirm future bookings in advance, as described at the time of scheduling.
4. Services & Pricing
Prices shown on this website are estimates intended to help you plan and may change without notice. The final cost of any service depends on your individual needs and will be confirmed with you before treatment begins.
Quoted prices do not constitute a binding offer or a guarantee of a specific outcome. Where applicable, payment terms, deposits, and any insurance or financing arrangements will be explained to you directly.
5. Professional & Medical Disclaimer
Our professional services are provided to your animal under the direction of a licensed veterinarian and do not replace urgent or emergency veterinary attention.
Always seek the advice of your veterinarian or another qualified professional with any questions you may have. Never disregard professional advice or delay seeking it because of something you have read on this website. In a medical emergency, call your local emergency number immediately.
6. Intellectual Property
All content on this website — including text, graphics, logos, photographs, and the Klaich Animal Hospital in Reno name and branding — is owned by or licensed to us and is protected by copyright and trademark laws. You may view and print pages for your own personal, non-commercial use only.
You may not reproduce, distribute, modify, or republish any material from this site without our prior written consent.
7. Reviews & User Submissions
If you submit a review, comment, photo, or any other content to us or to a platform we operate, you grant Klaich Animal Hospital in Reno a non-exclusive, royalty-free license to use, display, and share that content in connection with our services and marketing.
You are responsible for the content you submit and confirm that it is accurate, does not violate anyone's rights, and does not contain unlawful or offensive material. We may remove any submission at our discretion.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We provide these links for convenience only and are not responsible for the content, privacy practices, or accuracy of any third-party site. Visiting linked sites is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Klaich Animal Hospital in Reno and its team shall not be liable for any indirect, incidental, or consequential damages arising from your use of — or inability to use — this website, including reliance on any information it contains.
This website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. Nothing in these Terms limits any liability that cannot lawfully be limited.
10. Indemnification
You agree to indemnify and hold harmless Klaich Animal Hospital in Reno, its owners, and its staff from any claims, losses, or expenses arising out of your misuse of this website or your breach of these Terms.
11. Governing Law
These Terms are governed by the laws of the jurisdiction in which Klaich Animal Hospital in Reno operates, without regard to conflict-of-law principles. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of that location.
12. Changes to These Terms
We may revise these Terms at any time by updating this page. The “last updated” date at the top reflects the most recent version. We encourage you to review these Terms periodically so you are aware of any changes.
